Publishing assistance
How do we get through app store review?
Short answer
By submitting something complete, accurate and easy to review. We prepare listings, privacy declarations, test accounts and reviewer notes, and help if a decision goes against you.
What happens, in order
Accounts in your name
Apple Developer and Google Play Console accounts registered to your organisation, with us invited as team members.
Evidence for declarations
We audit the app and its libraries to answer privacy and data safety questions truthfully. This is where data awareness pays off.
Listing copy and visuals
Descriptions that say what the app does in plain words, and screenshots that show real screens.
Reviewer preparation
Demo credentials, notes on any unusual features, and explanations for permissions.
Submission and response
We track review status and, if rejected, read the cited guideline with you to decide whether to change, clarify or appeal.
Phased release
Where supported, a gradual rollout while crash reports and feedback are watched.
For apps built elsewhere
We can help publish an app another team built, after reviewing the build, its permissions and its data handling. If we spot something likely to cause rejection, we will explain it before submission.
Web launches too
Domains, DNS, HTTPS certificates, redirects, sitemaps, search console verification and a final accessibility check. Launch is a checklist, not an event.
Approval decisions are made by Apple and Google, and nobody can guarantee them.