Field guide
Where can we read more?
Short answer
Here: a short field guide of reliable external sources, grouped by the question they help answer. We have no affiliation with any of them.
Research
User research, GOV.UK Service ManualHow to plan and run research, with clear guidance on ethics and consent.
Research
When to use which research method, NN/gA useful map of methods by question type.
Data & privacy
UK GDPR guidance, ICOThe regulator's explanations of principles, lawful bases and rights.
Data & privacy
Guide to PECR, ICORules on cookies and similar storage technologies.
Accessibility
How to Meet WCAG (Quick Reference), W3CA filterable checklist of success criteria.
Accessibility
Accessibility requirements, GOV.UKWhat UK public bodies must meet, a good benchmark for all.
Stores
App privacy details, AppleWhat the App Store privacy label requires.
Stores
Prepare your app for review, Google PlayGoogle's checklist for a smooth review.
A habit worth borrowing
Before any meeting about a product decision, write the question you are trying to answer at the top of the page. If the meeting ends without an answer, write down what evidence would settle it and who will gather it.